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Last Updated: October 7, 2025
Welcome to Mobizy Solutions (“we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your use of our website www.mobizysolutions.com (the “Website”) and your purchase of products or services offered through it.
By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.
1. Use of Our Website
You agree to use our Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Website.
You must not:
- Engage in fraudulent activities or submit false information.
- Attempt to interfere with the Website’s operation (e.g., via malware or hacking).
- Use our content, images, or materials without prior written permission.
2. Products & Services
We sell mobile phones, accessories, and related products.
All product descriptions, prices, and availability are subject to change at any time without notice. We make every effort to ensure accuracy but do not guarantee that descriptions or other content are error-free.
In the event of an error (e.g., incorrect price), we reserve the right to cancel or refuse any order placed based on inaccurate information.
3. Orders & Payments
When you place an order:
- You agree to provide accurate, current, and complete information.
- All payments are processed securely via trusted third-party payment gateways.
- We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.
All prices on our Website are displayed in local currency and include applicable taxes unless otherwise stated.
4. Shipping & Delivery
We aim to dispatch all orders promptly. Delivery times vary based on your location and product availability.
Delays may occur due to factors beyond our control (e.g., courier delays, customs). We are not liable for any loss or inconvenience caused by such delays.
For more details, refer to our Shipping Policy (if applicable).
5. Returns & Refunds
We want you to be completely satisfied with your purchase.
If you receive a defective or incorrect item, please contact us within 7 days of delivery at support@mobizysolutions.com.
Returns are accepted only for items in unused and original condition.
Refunds will be processed via the original payment method once the item has been inspected and approved.
For hygiene and safety reasons, certain products (e.g., earphones) may not be eligible for return.
6. Intellectual Property
All content on this Website—including logos, text, graphics, product images, and designs—is the property of Mobizy Solutions or its content suppliers.
You may not copy, reproduce, distribute, or use any content without our express written consent.
7. Limitation of Liability
To the fullest extent permitted by law:
- Mobizy Solutions is not liable for any indirect, incidental, or consequential damages arising from your use of the Website or products purchased.
- We do not guarantee that the Website will always be secure, error-free, or uninterrupted.
Our total liability for any claim arising from your use of our Website or purchase shall not exceed the total amount paid by you for the product.
8. Third-Party Links
Our Website may include links to external websites or services. We are not responsible for the content, accuracy, or practices of these third-party sites. Accessing them is at your own risk.
9. Privacy Policy
Your use of our Website is also governed by our Privacy Policy, which outlines how we collect and protect your information.
10. Termination
We reserve the right to suspend or terminate your access to the Website without notice if we believe you’ve violated these Terms or engaged in illegal or harmful behavior.
11. Governing Law
These Terms are governed by and interpreted in accordance with the laws of the United Kingdom (or adjust to your country if needed).
Any disputes shall be subject to the exclusive jurisdiction of the courts in that region.
12. Changes to These Terms
We may update or modify these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Website means you accept the updated Terms.
13. Contact Us
If you have any questions about these Terms & Conditions, please contact us at: